The Acute and Frailty Response service coordinates both acutely ill and severely frail/housebound patients, who often have complex wide-ranging conditions. Our aims are to reduce unnecessary GP workload, reduce the need for 999 calls, and cut unplanned hospital admissions to improve patient health and wellbeing.
The team is made up of three paramedics, a physician associate and a care coordinator, who deploy an acute visiting service and a frailty response service. The services can only be referred to by a GP or other suitable healthcare professionals at one of the six GP Practices in Healthier West Wirral PCN, this ensures the right patients can be seen by this team with same day appointments.
Not only does this service benefit severely frail/housebound patients, but frees up service capacity within the wider system for all patients accessing care at their GP practice.