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The Teletriage Service offers rapid clinical assessment remotely utilising both Telephone and Skype Video conferencing. It replaces the need for care homes to call the 111 service.

If a care home is concerned about a resident, they contact the Teletraige service. Using Skype, the senior nurse carries out a virtual and rapid clinical assessment of the patient to determine the treatment required. Following this, they will coordinate the appropriate care for the resident ideally in the comfort of their own care home.

Working this way residents are given the care and treatment they require in their own familiar and comfortable environment, rather than facing the frightening and disruptive prospect of ambulances and hospital departments.

To make a referral please call the single point of access (SPA) team 24hrs a day: 
0151 514 2222 – option 2 

For enquiries call: 
07826 992 775 

You can also contact the team via email: 
[email protected]

Healthier West Wirral PCN

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